Happiness Guarantee
Need a repair? No problem.
Need a repair? No problem.
Shipping time and options, product availability
Payment, Privacy, Terms of Use
Slight irregularities or imperfections such as tool marks and variations in size and shape are to be expected due to the nature of the craft. My pieces may not be suitable for those who prefer perfection.
I
endeavour to check and test all pieces thoroughly, but in the rare
event that something is missed and there is a genuine defect with your
purchase, please contact me to arrange for a repair or replacement.
Slight irregularities or imperfections such as tool marks, variations in
size and shape, and uneven or crooked letters are to be expected due to
the nature of the craft, and in some cases is intentional as part of
the design.
If an item you purchased from me becomes damaged due
to wear or an accident, I would be happy to repair it for you. There may
be a charge for cost of materials, although most repairs are provided
at no charge other than shipping.
Local customers: Adjustments
and repairs of Corabella product can be dropped off at my home studio located in SE Calgary AB, Canada. In
many instances I can fix the item on the spot. Check our events
schedule, or contact us for drop-off info.
I repair only Corabella jewellery as I may not have the materials/tools/expertise to fix items I did not make myself.
If you wish to return or exchange your online purchase, please contact me within 10 days of receiving it. All returns/exchanges must be shipped back in new, unworn condition. Shipping fees to return the item(s) are the sole responsibility of the buyer. Custom and personalized orders are final sales and are not returnable.
Our handmade jewellery is created and ready to ship in about 5 business days, unless otherwise specified or communicated.
Orders
are shipped from Calgary, Alberta via Canada Post mail. "Regular
Shipping" is the most economical option however it does not come with
tracking. Other shipping options are available for selection at checkout
(in your Shopping Bag cart under the "Checkout" button, *Shipping shown
for...", click on "Change".
$0 for local pick-up. Customers in
the Calgary area can choose to pick up their purchases directly from my
studio located in SE Calgary AB, Canada. Upon confirming your order, we
will email you pick-up information. Please ensure the shipping address
is correct! If an item is returned to me as undeliverable or an
incorrect address was provided, buyer will be responsible for any
further shipping costs to have it re-shipped.
Canada: Regular shipping within Canada is normally estimated to at 2–7 business days from date of shipping. HOWEVER, rural and remote destinations may take longer. These times are estimates only and are not guaranteed.
USA: Regular shipping to the USA is normally ESTIMATED at 5-14 business days from date of shipping, although customs processing CAN CAUSE DELAYS which is out of our control. These times are ESTIMATES only and are NOT guaranteed. The addressee will be responsible for any customs duties or fees and applicable taxes.
International: Regular shipping to international destinations (excluding USA) is normally ESTIMATED at 2 to 6 weeks (some destinations may take 6 to 8 weeks), and customs processing can cause additional delays. These times are ESTIMATED and are NOT guaranteed. The addressee will be responsible for any customs duties or fees and taxes applicable in the country of destination.
Local or world events may also impact actual shipping times.
Our products are hand made, available in limited quantities one-of-a-kind, or made to order. If an item or part(s) of an item are no longer available, or if for any reason I am unable to make the item(s) ordered, we may, at our discretion, offer a substitution of the item or part(s) for a similar item of equal or greater value, or cancel any order.
Prices are shown in Canadian Dollars (CAD) unless otherwise indicated.
Purchases
shipped within Canada are subject to applicable GST/HST based on the
"Ship To" address entered during checkout. Purchasers shipping to
Saskatchewan or Quebec may be required by their province to remit
applicable PST / QST.
Our website is hosted on Yola and uses Ecwid online e-commerce platform, and Paypal payment processing services.
Your
personal information provided when purchasing from the website or by
contacting us is used only as necessary for the purposes of transacting
business such as fulfilling your order or to provide customer support.
We may engage certain trusted third parties to perform functions and
provide services, such as delivery companies. We will share your
personal information with these third parties only to the extent
necessary to perform these services.
Like most websites, when you
visit our site, a short text file called a cookie is stored in your
browser. A cookie is used to store small amounts of information such as
what time the visit occurred, whether the visitor has been to the site
before and what was added to the shopping cart. This information is
collected in order to improve the website experience and for traffic
analysis only. The cookie does not contain personal details.
We
appreciate your business and hope you enjoy your experience using our
website. By using this website, you agree to our terms of use. Should
you have any questions concerning any of our policies, please contact
us. Every effort is made to provide accurate descriptions and other
information. Corabella Works Ltd. reserves the right to correct any
errors, inaccuracies or omissions, and to change and update information
at any time without prior notice.
Please do not steal our content
or images! Text, pictures, and other content on this website may not be
copied or reproduced without expressed written permission from
Corabella Works Ltd.
Please do not create a link to this website from another website or source without Corabella Works Ltd.'s prior written consent.
The content of this website is for your general information and use only. It is subject to change without notice.
Neither
we nor any third parties provide any warranty or guarantee as to the
accuracy, timeliness, performance, completeness or suitability of the
information and materials found or offered on this website for any
particular purpose.
You acknowledge that such information and
materials may contain inaccuracies or errors and we expressly exclude
liability for any such inaccuracies or errors to the fullest extent
permitted by law.
From time to time this website may include links to
other websites for your convenience to provide further information
only. We have no responsibility for the content of the linked
website(s).